What’s new at Persona

Every improvement we ship to our platform. Updated weekly.


Generally available

Send emails from your own domain

Customers see your brand, not ours. Add as many custom domains and sender addresses as you need and then use them for emails sent from Cases, Workflows, and Inquiries.

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  • Platform
Early access

Catch delivery problems with Webhook Failure Alerts

Receive opt-in email or Dashboard alerts when webhooks reach your failure thresholds, so you can investigate delivery problems without monitoring status manually.

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  • Platform
Generally available

Answer security questions faster with the Trust Center

Customers and prospects can find Persona’s security information and compliance documentation themselves at trust.withpersona.com.

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  • Platform
Generally available

Verify mobile driver's licenses from Samsung Wallet and Google Wallet

Verify eligible Android users remotely with government-issued mobile driver's licenses from Samsung Wallet and Google Wallet, without building separate wallet integrations.

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  • Identity
Generally available

Vision Mode for document extractions

Vision Mode passes the document image or file directly to the AI model, allowing it to consider the document’s visual layout as well as its text. It can help improve accuracy for non-English documents or those with complex layouts.

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  • Identity
  • Document AI
A Chinese business license and an electricity bill, two documents with complex layouts that Vision Mode can read
Generally available

Receive in-app notifications faster in Persona Dashboard

Users now have access to a centralized notification hub, available from anywhere in the dashboard, with views and filters to quickly find unread, archived, critical, and urgent notifications.

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  • Platform
Receive in-app notifications faster in Persona Dashboard
Improved

Simplify Database Verification setup with Managed Match Groups

Choose Conversion or Assurance presets to prioritize pass rate or match confidence, and receive automatic configuration improvements without maintaining country-specific rules.

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  • Identity
Simplify Database Verification setup with Managed Match Groups
Early access

Assess document fraud risk with AI-assisted checks

Handle supplemental document risk with more nuance. Specify custom risk definitions for dedicated checks, including AI generation, visual tampering, PDF tampering, low-effort fabrication, and suspicious content. Summarize their outputs with the Fraud Risk Assessment check, and customize the settings for each document verification template you use.

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  • Fraud
  • Identity
  • Document AI
Document flagged for AI generation, visual tampering, PDF tampering, low-effort fabrication, and suspicious content, with a high fraud risk assessment
Improved

Improve iPhone Duo layouts with the iOS Inquiry SDK

Give users clearer Government ID selection and better-fitting selfie previews on iPhone Duo with Persona’s native iOS Inquiry SDK v3.10.0.

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  • Identity
  • Platform
Improved

Show address fields in each country's order

Address inputs return a field order for each country, so users enter addresses in the sequence that matches local conventions.

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  • Identity
  • Platform
Generally available

Deploy Relay your way

Deploy Relay through a Server SDK, self-hosted Gateway Service, or API, with embedded, hosted, or mobile verification flows.

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  • Identity
Relay demo showing Node SDK integration and real-time verification activity